Privacy Policy

Who we are

Seamhire (“Seamhire”, “we”, “us”) is a software product that tailors resumes, cover letters and interview prep to specific job postings. It is available at seamhire.com. Seamhire is a brand of Muath Saleh A AlFawzan, a sole proprietor based in Saudi Arabia. For anything in this policy, contact support@seamhire.com.

What we collect

Your account

Your email address, your name if you give it, and how you sign in. If you use email and password, we store only a secure hash of your password, never the password itself. If you sign in with Google or Apple, we receive your name and email address from them (and, from Google, a profile picture link).

What you give us to work with

Your resume (as a file or pasted text) and the job postings you add. If a job asks for something important that your resume doesn’t show, Seamhire may chat with you about it on your order page. We keep that chat (your messages, the lines Seamhire proposes and what you decide) with that order.

What Seamhire generates

Match scores, keyword reports, your tailored resume, cover letter, interview prep, the list of changes and gap notes.

Orders

The plan you chose, order status and dates. From Paddle, our merchant of record, we receive a transaction ID, invoice number, amount, tax, currency and refund status. The email address on your order comes from your Seamhire account. We never see or store your card details.

Your consent at checkout, and the order record for refunds

Before you pay, you tick a box asking us to start creating your documents right away (see our Refund Policy). We record that you did: the order, your account, the time (UTC), which version of the box’s text you saw and which version of the refund policy applied. We also record when we emailed you a copy of what you agreed to. This consent record is stored with the order and deleted with it.

For each payment we also keep a separate order record for refunds and payment disputes. It holds the plan, the amount paid and refunded, the refund-policy version, the time of your consent and the version of the box’s text, when the confirmation email was sent, how many jobs were created, failed or redone (and when), when the order page with your documents was opened, and the refunds made and what each was for (for example, unused jobs or a fault). It contains no name, email address, IP address, account id or document content, and it refers to the order only by a one-way code (a hash) of its order numbers. It is deleted 180 days after the payment.

Where you first came from

The campaign tags in the link that first brought you here (utm_source, utm_medium, utm_campaign), the site that referred you, if any, and the first page you landed on. It’s stored with your account and its orders. SeeCookies and browser storage for how it’s collected.

Emails you send us

If you email support@seamhire.com or security@seamhire.com, we keep your message and our reply so we can help you. If you ask for help with an order or report a problem with it, we may open that order’s documents to fix it.

Waitlists

If you join a waitlist for a future feature, we record that you did, along with any details you send with it.

Technical data

Your IP address and basic browser information are processed to keep the service secure: to rate-limit requests, check for bots and recognize a new device when you sign in. Our logs don’t contain your documents.

How we use it

• To run Seamhire: analyzing your resume against a job, rewriting it, and producing your documents.
• To run your account: signing you in, sending sign-in and verification codes, and showing you your orders.
• To process payments and refunds, through Paddle.
• To keep a record of your consent at checkout and of each order’s facts, so we can decide refund requests, answer payment disputes and prevent fraud.
• To send emails you need, such as “your documents are ready”. We don’t send marketing email unless you ask for it.
• To understand which of our ads and posts actually bring people who find Seamhire useful (first-touch attribution).
• To keep the service safe, prevent abuse and fix problems.
• To meet legal obligations.

We don’t sell or rent personal data, we don’t use it for advertising, and we don’t use your resume or results to train AI models.

Where data protection law requires a legal basis, we rely on performing our contract with you (running the product you asked for), our legitimate interests (security, preventing abuse and fraud, and keeping order records for refunds and payment disputes), your consent (where we ask for it) and legal obligations (such as tax records and consumer-law records of your consent at checkout).

Companies that process your data

We use a small number of service providers (subprocessors). Each one handles data only to provide its service to us.

Anthropic processes your documents on our behalf to generate your results. Under Anthropic’s commercial terms, data we send through its API isn’t used to train its models. Paddle is the merchant of record for purchases, so it handles your payment under its own privacy policy. If you choose to sign in with Google or Apple, their own privacy policies cover what they do.

Employers and recruiters

We never share your resume or profile with employers or recruiters. If we ever offer that, it will be a separate, clearly labelled option that’s off by default, we’ll update this policy first, and you’ll be able to turn it off at any time.

How long we keep it

• Resumes, job postings, your chat messages with Seamhire and generated documents: stored with the order and deleted on the same schedule, 7 days after the order is created.
• Free checks: the resume and job posting are kept for 24 hours so you can turn the check into an order, then deleted.
• Job postings read from a link or found from a title: kept with the check or order they’re used for (same schedule). One you look up but don’t use is deleted after 24 hours, or when you delete your account.
• Your account: kept until you delete it. Deleting your account deletes its orders and everything stored with them, including any files that remain.
• Unverified accounts: an account whose email address was never verified is deleted after 48 hours.
• Sales records: a minimal record of each sale (order number, plan, amount and date) is kept for accounting and tax, even after you delete your account. It contains no resume, job posting or results. Paddle also keeps its own payment records under its policies.
• Consent at checkout: stored with the order and deleted with it, 7 days after the order (or when you delete your account).
• Order records for refunds and disputes: deleted 180 days after the payment, also if you delete your account sooner. They hold no name, email, IP address or document content (see above).
• Emails to support@ or security@: kept for 90 days, then deleted.
• Waitlists: kept until the feature launches or you ask us to remove you.

Cookies and browser storage

We use only the cookies needed to keep you signed in and to protect the site. There are no advertising or tracking cookies. Your browser also stores a few small, non-personal settings, such as whether you’ve joined a waitlist.

Where you first came from. On your first visit, your browser stores a note of how you found us: the campaign tags in the link you followed (for example utm_source=reddit), the site that linked to you, if any, and the first page you saw. This first-touch note stays on your device for 30 days and isn’t a cookie. If you create an account or place an order, it’s sent along and stored with your account and its orders, so we can tell which ads and posts actually help people. We use it only to measure our own marketing. It’s never shared, and no third-party cookies or trackers are involved.

How the AI is used

Seamhire’s results are generated automatically by software, using an AI model provided by Anthropic. No person reads your resume to produce them. Seamhire is instructed never to invent employers, job titles, dates, degrees, certifications or numbers, and to list gaps instead. When it chats with you about a gap, it proposes a line built only from what you wrote and adds it only if you approve it; when it asks you for a number, it uses only the number you type. Results can still contain mistakes, so please review everything before you use it. Seamhire doesn’t make decisions about you that have legal or similarly significant effects.

To write the company brief in your interview prep, Seamhire uses the AI provider’s web search to look up the employer. Only the employer’s name is sent to that search. Your resume is never sent to it.

Your rights

Depending on where you live (for example under the GDPR, UK GDPR or California law), you can ask to access, correct, export or delete your data, and object to or restrict how we use it. You can delete your account and its data yourself from your account page. For anything else, email support@seamhire.com. We’ll respond within 30 days. You can also complain to your local data protection authority.

International transfers

Our providers are based in the United States, except Paddle, which is based in the United Kingdom. They may process data in other countries. Where the law requires it, transfers are covered by appropriate safeguards such as Standard Contractual Clauses.

Security

Data is encrypted in transit and at rest. Access is limited to what’s needed to run the service. Sign-in uses verified email addresses and emailed codes on new devices. To report a security issue, email security@seamhire.com.

Children

Seamhire is a tool for job seekers and isn’t intended for anyone under 16. We don’t knowingly collect data from children. If we learn that someone under 16 has created an account, we delete the account and its data. If you think that’s happened, email support@seamhire.com.

Changes to this policy

If we change this policy, we’ll update the date at the top. If a change is significant, we’ll tell account holders by email before it takes effect.

Contact

Questions or requests: support@seamhire.com.